Privacy Policy

Updated on: 25 September 2025

1. Introduction

Bonmartx (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://bonmartx.com, and its associated subdomains (collectively, our “Service”).

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms & Conditions.

2. Information We Collect

We collect information in a few different ways to provide and improve our Service.

A. Information You Provide to Us: We collect personal information that you voluntarily provide to us when you:

  • Make a purchase: Name, billing address, shipping address, email address, and phone number.

  • Create an account: Name, email address, and password.

  • Contact customer support: Name, email address, and the content of your communications.

  • Subscribe to our newsletter: Email address.

B. Information We Collect Automatically: When you use our Service, we may automatically collect certain information about your device and browsing activity, including:

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Information: Pages you visited, links you clicked, time spent on pages, and other usage data. This information is collected using cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Fulfill Your Orders: Process transactions, arrange for shipping, and provide you with order confirmations and updates.

  • Provide Customer Support: Respond to your comments, questions, and requests.

  • Improve Our Service: Analyze usage trends to understand how we can improve our website, products, and customer experience.

  • Personalize Your Experience: Show you content and products that we believe may be of interest to you.

  • Marketing and Promotions: Send you promotional emails about new products, special offers, or other information we think you may find interesting (you can opt-out at any time).

  • Security and Fraud Prevention: Protect our Service, our company, and our customers from fraudulent or illegal activity.

4. How and Why We Share Your Information

We do not sell your personal information in the traditional sense. However, we may share your information with trusted third-party service providers who perform services on our behalf. We only share the information necessary for them to perform their function. These include:

  • Payment Processors: To securely process your payments (e.g., Stripe, PayPal).

  • Order Fulfillment Partners: To print and ship your products (our US-based printing partners).

  • Shipping Carriers: To deliver your order to you (e.g., USPS).

  • Marketing and Analytics Partners: To help us with advertising and understanding website traffic (e.g., Google Analytics, Meta/Facebook).

  • Legal Compliance: We may disclose your information if required by law, subpoena, or other legal process.

5. Cookies

We use “cookies,” which are small data files stored on your device. Cookies help us:

  • Remember items in your shopping cart.

  • Understand your preferences for future visits.

  • Analyze traffic on our site.

  • Deliver personalized advertising.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function correctly.

6. Data Security and Retention

We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted. Your private payment information (like credit card numbers) is never stored on our servers after a transaction.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (such as for tax or accounting purposes).

7. International Data Transfers

Bonmartx is a company headquartered in Vietnam, serving customers in the United States. Your personal information may be processed and stored in Vietnam (by our team) and the United States (by our service partners like printers and payment processors). By using our Service, you consent to the transfer of your information to these countries.

8. Your Privacy Rights

Depending on your location (for example, if you are a resident of California), you may have the following rights regarding your personal information:

  • The Right to Access: You can request a copy of the personal information we hold about you.

  • The Right to Deletion: You can ask us to delete your personal information, subject to certain legal exceptions.

  • The Right to Opt-Out: You have the right to opt out of the “sale” or “sharing” of your data for advertising purposes. You can exercise this right on our Do Not Sell My Information page.

To exercise any of these rights, please contact us at contact@bonmartx.com. We will need to verify your identity before processing your request.

9. Children’s Privacy

Our Service is not intended for or directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our systems as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Updated on” date at the top. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company Name: H&L APPAREL ( VIETNAM) COMPANY LIMITED

Tax Number: 3702355143

US Address: 811 Wilshire Blvd, 17th Floor, Los Angeles, CA 90017, United States

Vietnam Office: Lot D_11_CN, My Phuoc 2 Industrial Park, My Phuoc Ward, Ben Cat Town, Binh Duong, Viet Nam

Email: contact@bonmartx.com

Phone: +1 (213) 459-3994

Contact Form: Click here

Business Hours: Our customer support team is available Monday through Friday, from 8:00 AM to 6:00 PM (Pacific Time, PT), ready to assist you promptly with any inquiries.

Response Time: We aim to respond to all customer inquiries within 1 Business day, ensuring you receive timely, reliable, and professional assistance.