Payment Policy

Our Commitment to a Secure Checkout

At Bonmartx, we are committed to providing a secure, seamless, and convenient checkout experience. We utilize trusted and industry-leading payment processors to ensure your personal and financial information is protected at all times. This policy outlines our accepted payment methods and the security measures we have in place.

1. Accepted Payment Methods

To make your shopping experience as flexible as possible, we accept the following payment methods:

  • Credit/Debit Cards (Processed by Stripe): We accept all major credit and debit cards, including:

    • Visa

    • Mastercard

    • American Express

    • Discover

    All card transactions are securely processed through Stripe, a certified PCI Service Provider Level 1, which is the most stringent level of certification available in the payments industry.

  • PayPal: You can also choose to complete your purchase using PayPal. When you select this option at checkout, you will be redirected to PayPal’s secure platform to log in to your account and confirm the payment.

2. Payment Security

Your security is a top priority. We have implemented robust measures to protect your payment information:

  • SSL Encryption: Our entire website, including the checkout page, is protected by Secure Sockets Layer (SSL) technology. This encrypts the connection between your browser and our servers, ensuring that any data you enter is kept private and secure. You can verify this by looking for the padlock icon in your browser’s address bar and the “https://” prefix in our URL.

  • Data Protection: Your sensitive payment details, such as full credit card numbers, are never stored on our servers. All transactions are processed directly through our secure payment gateways (Stripe and PayPal). We only receive a confirmation of payment, a transaction token, and the necessary details to fulfill your order.

3. Payment Process and Confirmation

Here is what you can expect when you place an order with us:

  • Currency: All prices listed on our website and all transactions are processed in U.S. Dollars (USD). If you are shopping from outside the United States, your card issuer or bank will determine the exchange rate.

  • Payment Authorization: When you place an order, the total amount is authorized on your chosen payment method. The charge is typically captured once your order is confirmed and enters the production phase.

  • Order Confirmation: Upon successful payment, you will immediately receive an Order Confirmation email sent to the email address you provided at checkout. This email serves as your receipt and includes your order number and a summary of your purchase. If you do not receive this email within a few minutes, please check your spam/junk folder.

  • Payment Issues: If your payment is declined, please ensure that all details (card number, expiration date, CVC) have been entered correctly. If the issue persists, we recommend contacting your bank or payment provider for further assistance, as we do not have access to information regarding the decline.

Contact Us

If you have any questions or concerns about our Payment Policy or a specific transaction, please do not hesitate to contact our support team.

Company Name: H&L APPAREL ( VIETNAM) COMPANY LIMITED

Tax Number: 3702355143

US Address: 811 Wilshire Blvd, 17th Floor, Los Angeles, CA 90017, United States

Vietnam Office: Lot D_11_CN, My Phuoc 2 Industrial Park, My Phuoc Ward, Ben Cat Town, Binh Duong, Viet Nam

Email: contact@bonmartx.com

Phone: +1 (213) 459-3994

Contact Form: Click here

Business Hours: Our customer support team is available Monday through Friday, from 8:00 AM to 6:00 PM (Pacific Time, PT), ready to assist you promptly with any inquiries.

Response Time: We aim to respond to all customer inquiries within 1 Business day, ensuring you receive timely, reliable, and professional assistance.